Case Study – South Shore Hospital | MobileSmith 2018-09-18T17:42:47+00:00

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Case Study

Seeing results in as little as 6 months

Boosting HCAHPS scores

and care transitions

Within six months of launching the app, South Shore saw their Hospital Ranking HCAHPS scores increase 68 percent and Care Transitions by 40 percent. They also saved $20-$30 per printed pregnancy booklet, turning a previously underutilized and often discarded resource into an accessible, trusted source of guidance tailored for a Millennial-heavy patient base.

Hospital Ranking

Printing Cost South Shore

Behind the numbers

After SSH Babies became available, nearly half of all new moms opted to download the app instead of the available printed handouts. This number is expected to continue to grow as content is updated. For more information, download the complete case study.

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Printing Cost Savings

Saving thousands in printing costs

Cutting costs and providing increased access

Within six months of launching the app, South Shore saw their Hospital Ranking HCAHPS scores increase 68 percent and Care Transitions by 40 percent. They also saved $20-$30 per printed pregnancy booklet, turning a previously underutilized and often discarded resource into an accessible, trusted source of guidance tailored for a Millennial-heavy patient base.