South Shore Hospital
Case Study
Seeing results in as little as 6 months
Boosting HCAHPS scores
and care transitions
Within six months of launching the app, South Shore saw their Hospital Ranking HCAHPS scores increase 68 percent and Care Transitions by 40 percent. They also saved $20-$30 per printed pregnancy booklet, turning a previously underutilized and often discarded resource into an accessible, trusted source of guidance tailored for a Millennial-heavy patient base.
Hospital Ranking
Behind the numbers
After SSH Babies became available, nearly half of all new moms opted to download the app instead of the available printed handouts. This number is expected to continue to grow as content is updated. For more information, download the complete case study.
Saving thousands in printing costs
Cutting costs and providing increased access
Within six months of launching the app, South Shore saw their Hospital Ranking HCAHPS scores increase 68 percent and Care Transitions by 40 percent. They also saved $20-$30 per printed pregnancy booklet, turning a previously underutilized and often discarded resource into an accessible, trusted source of guidance tailored for a Millennial-heavy patient base.