How to Innovate the Patient Experience
Lessons from your Favorite Brands
The healthcare industry is on the clock, playing catch-up with regard to embracing technology and consumerization. How can you leverage the experiences of other industries to transform your patient experience?
Central to the digital healthcare revolution is a mobile experience that is proactive and strategic, not reactive. It is estimated that 65 percent of all interactions with healthcare facilities will happen over mobile devices by 2018. In this webinar, we will discuss how mobile innovation can be a powerful—and affordable—tool to accomplish existing goals and exceed customer expectations.
You will learn:
- How other industries have successfully integrated mobile strategies
- Building brand loyalty and improving outcomes with mobile
- How mobile apps change the patient-provider dynamic
- Getting started without overwhelming your IT team or breaking your budget