Welcome to MobileSmith!

WELCOME TO MOBILESMITH

We are very excited to be working with you and we want your first app to be a smashing success. So, for your convenience, we’ve outlined these 10 easy steps to get your app built and launched as quickly and easily as possible.

1. What type of app do you want to build?

Before we get started, it’s important to decide what type of app you want to build. Here are some samples of public-facing apps our customers have built, to give you an idea of what you can do. If your app is going to be internal-facing, let us know and we can give you some examples of internal apps. We can reuse a lot of functionality.

You can build any custom app – the possibilities are endless!

Event Apps

Toshiba Connect 2015 by Toshiba Commerce Toshiba Commerce
Toshiba Connect will bring around 600 business partners, retailers, thought leaders, industry experts and Toshiba executives together for the first time.

LSCU
The 2014SCUCE app allows you to see the schedule of events, read more about the speakers and set your schedule.

Nebraska Event app
Bring your friends to Dreams MedSpa’s Holiday Open House!

Experience Improving Apps

Find Wolfpack
Wayfinding apps are how people are getting around these days, especially in areas that are not yet on Google Maps or places that do not get a GPS signal, like hospital hallways.

Tanner Urgent Care
Tanner Health System is a non-profit, regional health system serving nine counties in Georgia and Alabama.

LRMC
Stay connected with Leesburg Regional Medical Center, get directions to our locations from wherever you are, search our services and find local physicians practicing right here in Central Florida.

TVRH
Stay connected with The Villages Regional Hospital, get directions to our locations from wherever you are, search our services and find local physicians practicing right here in Central Florida.

General Hospital Apps

UCLA Health
Ranking among the top 5 hospital systems in the nation, UCLA Health has always been among the most advanced healthcare systems in the world.

St. Mary’s Health
The new, official app for St. Mary’s Health in Evansville, Indiana.

Summit Health
The Summit Health emergency care app provides urgent care locations near you and easy access to our network of healthcare providers throughout the Summit Health care network in south-central Pennsylvania.

Informative Apps

CCL on the go
The Center for Creative Leadership is a top-ranked, global provider of leadership development and research.

MobileSmith App
The MobileSmith app was created via our own platform, in order to give our customers and followers easy access to all of the latest goings on in the company.

GeoEx
Discover your next adventure with the GeoEx app featuring trips to unforgettable places in 150 countries across all 7 continents.

Jayhawk Fuel
The Kansas Jayhawks train to be at their best on and off the field and a key component to that success is fueling their bodies.

Foundation Finance Kwik Coach
Kwik-Coach from Foundation Finance Company is the fastest and easiest way to get the answers to all your financing questions right at your fingertips.

Alliance Center
Highwoods Properties introduces the Alliance Center app.

Pregnancy Apps

SMH Baby
Sarasota Memorial Health Care System’s SMH Baby application provides new moms-to-be with a dynamic and helpful resource to guide through their pregnancy.

UCLA Baby
Keep track of everything during your pregnancy with UCLA Baby!

Targeted Health Apps

Einstein Fibroid Center
Fibroids are commonly occurring, benign tumors of the uterus that may cause abnormal bleeding, pelvic pain, and infertility.

Play On
United Regional’s Sports Medicine Program is dedicated to helping competitive and recreational athletes prevent sports-related injuries.

RWJ Executive Health
The Executive Health Program at Robert Wood Johnson University Hospital (RWJUH) is a comprehensive program designed specifically for corporate executives.

WFBH Comprehensive Cancer Center
The Comprehensive Cancer Center in Winston-Salem, North Carolina is proud to be among the elite group of cancer centers acknowledged as the nation’s leaders in the fight against cancer.

Children’s Asthma App
Children’s Health My Asthma Pal provides children with asthma and their parents with a unique set of resources and tools to effectively and proactively manage their asthma.

Einstein My Heart App
My Heart Guide: Keep your heart strong with Einstein’s Heart and Vascular Experts.

Have a Great Idea for an App

2. Questionnaire

Once you have decided what type of app you want to build please download and fill out the Questionnaire below. After you return it to the Client Success Team we will review it and get back to you with any questions we have.

Download Questionnaire

3. Intake call

When we receive your questionnaire, we will schedule an Intake call. This call will take about an hour. During this call we will dive down into your questionnaire and clearly define the app and put together an estimated time line.

4. Developer account information

In order to submit your apps to the stores, we will need your developer account information. Setting up Android takes about half an hour and costs $25. iOS can take upto 2 weeks. You must have your DUNS number available when you set up your account. A developer account is $99 and an Enterprise account is $299. Depending on what type of apps you plan on building you may need both of these accounts.

• Click here to download Global Account Set Up information
• Click here to view the information we need about your app

5. Mock ups

We will create mock ups for your app and send to you for approval. It generally takes about a week after the intake call to get these to you. It is important to get the look and feel as well as the flow right from the start so don’t be afraid to come back with comments and requests for tweaking.

6. App Creation

Once we agree on mock ups, we will begin app creation. During this process we will need all the data integrated into the app before we can get your sign off.

7. Training

There are several levels of training available. Based on your contract you may be entitled to one or more of the following
• When your app is almost complete, the appropriate level of training will be scheduled
• A zip file of training materials will be sent to download
• 1-2 hour Go To Meeting for a platform overview
• Three days of Certification Training at our MobileSmith office
• Three days of onsite Certification Training, scheduled at your convenience with a minimum of two people in attendance

8. Publish Your App

We will collect the screenshots and submit the app to the store on your behalf. If you would like to watch us do it so you can do it in the future, we will schedule a Go To meeting and walk you through the process.
• In order to submit the apps to the stores, we will gather the needed screenshots. We will need a description and keywords from you. iOS uses the keywords for their search feature while Android uses the words in the description to search. If there is a specific keyword you want used, I would suggest you use it a few times in the description so that Android will pick up on it.
• App Name: 13 Characters before it get’s cut off. So “Children’s Health” would get cut of as so: “Children’s He”
• Category: would be either Health and Fitness or Medical
• Description: for iOS – 4000 character limit. For Android there is a short description and long description. Short description is 80 characters. Long description is 4000 characters.
• Android does NOT need keywords. It uses the words in the description to search on, so if there is a word that is very important, be sure to include it multiple times.
• iOS accepts up to 100 characters for keywords
• iOS accepts a Support, Marketing, and Privacy Policy URL
• iOS needs copyright info (i.e. 2015 Children’s Health)

9. Promote your App

For promoting your app, MobileSmith offers several options to help you get the word out! Be sure to contact marketing@mobilesmith.com for information related to the following:

• Press Releases
• Case Studies
• Mobile App Award Submissions

10. Ongoing Support

• Our Knowledge Base can be accessed at anytime by typing support.mobilesmith.com in your web browser, where you can find common FAQs and step by step tutorials for create mobile apps in the platform.
• For problems you may encounter, instructions for how to submit a help desk ticket are available at support.mobilesmith.com. You will need to first create a Knowledge Base account, submit a Helpdesk ticket, and our Client Success Team will work to resolve your problem in a timely manner.