Get and Keep Patients In-Network
Make it easy for patients to connect with care options and reduce referral leakage
Physician Referral App
With fewer than half of all referrals ever reaching the referred to clinic, referral management is key to managing population health and improving patient experience, outcomes, and volume.
Simplify the process with a dedicated Physician Referral App that streamlines communication and reduces frustration for staff and patients alike. Facilitate timely referrals within your health system, eliminating costly out-of-network headaches for you and your patients while increasing continuity of care.
Increase Awareness
Raise Public Profile
- Internal Referrals — Keep staff up-to-date on current physician specialties and procedures to ensure referrals stay in-network and streamline workflows
- External Referrals — Make it simple to refer in to your facility for specialties and high-profile service lines
- Recent News — Highlight awards and accolades for your physicians or facility to promote morale and employee retention as well as public recognition
- Referral Checklist — Document correct process or workflows and necessary steps to reduce missed referrals
Physician Directory
Increase Quality of Referrals
- Detailed Overview — Include photos, hours, background, publications, and even a video
- Highlights — Make note of subspecialties, multiple locations, or other considerations for the referring physician
- Reviews — Share or submit reviews of physicians
- Rapid Updates — Make changes to the directory or profiles on-the-fly with no need to republish to ensure your content is always correct
Direct Communication
Reduce Time to Referral
- Tap-To-Call — Dynamically-populated wait times for your ER or Urgent Care center(s)
- Secure Messaging — Communicate with specialist to ensure they are accepting new patients, introduce new patient, or share information critical to diagnosis and care
- Locations and Directions — Easily locate a medical office or hospital and tap for GPS directions
- Improved Scheduling — Electronic referrals are almost 54 percent more likely to get scheduled than faxed referrals
Multi-search Database
Drive Care Continuity
- Favorites — Select favorites for single-tap lookup
- Search by Name — View all physicians or jump directly to preferred specialist
- Search by Specialty — Narrow results to individual departments or service lines to identify correct referrals or procedure
- Search by Location — Identify physicians based on location or proximity if convenience is a primary factor
- Partnerships — Cultivate provider partnerships and promote preferred referrals
ER/Urgent Care App
Across the nation, hospitals are facing increased emergency room visits. Is your Emergency Department focused on improving patient experience and reducing overcrowding, while maintaining patient volume and revenue growth?
Launch a user-friendly ER/Urgent Care App to engage your emergency patients, provide wait time transparency, and direct patients to appropriate, available facilities.
Symptom Checker
Differentiate Care Options
- Enhance Patient Engagement — User-friendly tool that understands natural language input yet covers 10,000 diseases across all specialties
- Promote Medically-Sound Resources — Based on a medically validated database and highly vetted by over 20 peer-reviewed studies
- Triage Remotely — Mitigate generalized web searches and assess urgency without self-diagnosis; drive physician efficiency with pre-visit data collection and decision support tools
- Drive Continuity of Care — Direct patient to in-system options for appropriate care and maintain visibility of the patient’s whole health
Wait Times
Drive Volume Appropriately
- Proximity Search — Find the most convenient care-appropriate location from anywhere, especially when in-network options may be unfamiliar
- Wait Times — See dynamically-populated wait times to assess best location and boost patient satisfaction
- Contact and Directions — Tap for GPS directions or to call the facility directly
- Facility Information — See hours of operation, accepted insurance, and other helpful information
Remote Check-In
Streamline Patient Experience
- Mobile Interface — Check in directly from the app
- View Status — Monitor check-in status and wait time or cancel appointment
- Improved Workflows— Reduce wait times and administrative burden
- What to Expect — Educate patients on treatment procedures, discharge instructions, potential costs, and special instructions
Physician
Referral App
- Physician Directory
- Physician Profile
- Search by Specialty
- Search by Location
- Tap-To-Call
- Favorite Docs
ER/Urgent Care
App
- Symptom Checker
Condition Information
Remote Self-triage
- Urgent Care Locations
Eligibility Tools
Pre-op Clearances
Recipes
Available
Services
- App Services
Form-to-email
Social Media
- Managed Services
90-day Launch Plan
Integrate Your Content
Named Account Rep
Quarterly Business Reviews
Analytics
Starting at
$5,000/month
Pro Upgrades*Contact for pricing |
Additional Locations ER Patient Status |
EMR Integration Appointments Lab Results Medications Health History |
Custom Analytics Events |
Custom Content Custom App Blocks |
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