Get and Keep Patients In-Network
Make it easy for patients to connect with care options and reduce referral leakage
Healthcare Access App
Create a digital front door to reinforce your brand to patients, families, and visitors and improve the patient experience even when they’re not onsite.
These convenient mobile tools can direct patients to the appropriate care location while maintaining continuity of care and health history.
Symptom Checker
Differentiate Care Options
- Enhance Patient Engagement — User-friendly tool that understands natural language input yet covers 10,000 diseases across all specialties
- Promote Medically-Sound Resources — Based on a medically validated database and highly vetted by over 20 peer-reviewed studies
- Triage Remotely — Mitigate generalized web searches and assess urgency without self-diagnosis; drive physician efficiency with pre-visit data collection and decision support tools
- Drive Continuity of Care — Direct patient to in-system options for appropriate care and maintain visibility of the patient’s whole health
Locations
Reduce ER Overcrowding
- Wait Times — Dynamically-populated wait times for your ER or Urgent Care center(s)
- ER or Urgent Care? — Identify top conditions and symptoms that warrant a trip to the ER, versus non-emergency symptoms that can be treated at a nearby Urgent Care center
- Locations and Directions — Find the nearest Urgent Care center and tap to access GPS directions
- What to Expect — A quick guide to your ER or Urgent Care visit: treatment procedures, discharge instructions, potential costs, and special instructions
Wayfinding
Help Patients Navigate Your Facilities
- Find Your Way — Easy directions from any starting point and navigate directly to desired destination
- Points of Interest — Define amenities and other points of interest inside a facility to create a searchable and navigable list
- Parking — Locate parking options based on proximity or availability; GPS-enabled parking reminders make it simple to find the car upon leaving
- Location-Based Messaging — Utilize beacons to customize push notifications for a variety of use-cases, including dwell times or feedback
Patient Portal
Improve Care Coordination
- Lab Results — Check lab results quickly; access easily for future reference
- Appointments — Keep track of upcoming appointments to maintain continuum of care
- Medications — Document various medications and correct dosage for easy patient and caregiver access
- Health History — Highlight outcome of each visit with necessary follow-up or outcomes
Physician Referral App
With fewer than half of all referrals ever reaching the referred to clinic, referral management is key to managing population health and improving patient experience, outcomes, and volume.
Simplify the process with a dedicated Physician Referral App that streamlines communication and reduces frustration for staff and patients alike. Facilitate timely referrals within your health system, eliminating costly out-of-network headaches for you and your patients while increasing continuity of care.
Increase Awareness
Raise Public Profile
- Internal Referrals — Keep staff up-to-date on current physician specialties and procedures to ensure referrals stay in-network and streamline workflows
- External Referrals — Make it simple to refer in to your facility for specialties and high-profile service lines
- Recent News — Highlight awards and accolades for your physicians or facility to promote morale and employee retention as well as public recognition
- Referral Checklist — Document correct process or workflows and necessary steps to reduce missed referrals
Physician Directory
Increase Quality of Referrals
- Detailed Overview — Include photos, hours, background, publications, and even a video
- Highlights — Make note of subspecialties, multiple locations, or other considerations for the referring physician
- Reviews — Share or submit reviews of physicians
- Rapid Updates — Make changes to the directory or profiles on-the-fly with no need to republish to ensure your content is always correct
Direct Communication
Reduce Time to Referral
- Tap-To-Call — Dynamically-populated wait times for your ER or Urgent Care center(s)
- Search by Specialty — Narrow results to individual departments or service lines to identify correct referrals or procedure
- Locations and Directions — Easily locate a medical office or hospital and tap for GPS directions
- Improved Scheduling — Electronic referrals are almost 54 percent more likely to get scheduled than faxed referrals
- Partnerships — Cultivate provider partnerships and promote preferred referrals
Healthcare
Access App
- Symptom Checker
Condition Information
Remote self-triage
- Doctors and Locations
Tap-to-call
Tap-for-directions
Mapped View
- Wayfinding
Facility Map
Location-based Messages
- Patient Portal
Integrate your Web App
Physician
Referral App
- Physician Directory
- Physician Profile
- Search by Specialty
- Search by Location
- Tap-To-Call
- Favorite Docs
Available
Services
- App Services
Form-to-email
Social Media
- Managed Services
90-day Launch Plan
Integrate Your Content
Named Account Rep
Quarterly Business Reviews
Analytics
Starting at
$5,000/month
Pro Upgrades
*Contact for pricing
- Indoor Intelligence
Turn-by-turn directions
Blue-dot wayfinding
- Custom Content
- Custom App Blocks
- Location Intelligence
Wait Times
Mobile Check-in and Status
Smart-sort by Wait Time and Distance
- EMR Integration
Appointments
Lab Results
Medications
Health History
- ER Patient Status
- Custom Analytics Events