The rate of improvement (to reduce same-day surgical cancellations) was calculated using data from two studies that specifically utilized mobile solutions in their research process. The percent decrease in cancellations was weighted by the difference in cancellations between the control and intervention groups, resulting in an average decrease in cancellations due to app intervention of 39.4%.
Data on the reduction of 30-day readmissions as a result of app intervention was drawn from a 2016 study. The app was able to direct patients to appropriate levels of care post-discharge, and app users showed an average 30-day rate of readmissions of 16.4% compared to a historical 30-day readmission rate of 17.6%. This reflected an improvement of 6.8% in 30-day readmission rates due to app intervention.