The Bottom Line Impact
SOUTH SHORE HEALTH SYSTEM
Improving HCAHPS scores,
What if you could make your patients happier, healthier, and also reduce your carbon footprint? That’s what South Shore Health System does with their pregnancy app.
Faced with the fact that 84 percent of babies are born to millennials, this Boston-area healthcare system is engaging them more directly in this highly-competitive market. South Shore has been able to overcome traditional communication barriers and significantly improve HCAHPS scores within six months.
ROPER ST. FRANCIS HEALTH CARE
in multiple service lines
With Amazon, Apple, and countless others jumping into healthcare, great consumer experiences are becoming the norm. Roper St. Francis understands that improving the patient experience pays dividends in terms of HCAHPS scores and new patient volume. Roper’s marketing team has risen to the challenge by releasing apps for Bariatrics, OB-GYN, and General Surgery to change healthcare one app at a time.
Learn the best practices of this innovative healthcare system – plus traps to avoid so you can improve health outcomes, patient satisfaction, and grow profit margins.
“IT has limited resources which we understand, so they can’t always move at the pace we’d like to move. The MobileSmith model of services has made that much easier to conceptualize and get to market quickly.”
– Krista Robertson, Interactive Marketing Manager at Roper St. Francis Healthcare