MobileSmith moved quickly to help deploy the app. In just a short amount of time, Deaconess became the first provider to implement MobileSmith Health’s COVID Response – Staff app. Now, all health system staff have immediate access to communication from leadership and access to daily updates right on their smartphones. The multi-faceted app also includes a separate tab specifically geared toward nurses and another for physicians, which is updated with the latest training videos, standards and protocols surrounding the Coronavirus. In addition, the app includes external resources for community information, including critical PPE training, the latest CDC guidelines, state and federal issued travel advisories, testing site information and instructions for home care and more.
As of April 16, more than 3500 or 50% of the hospital’s staff have downloaded the app. Users are active between two and 10 minutes per session, with more than 23,500 sessions tracked in the first two weeks of the app’s launch. Deaconess employees – from volunteers all the way through to senior administration – now have the most current information and statistics at their fingertips without having to update the app.
Donnelly described how future plans include expanding the current app, once the COVID crisis has subsided: “Although unfortunate circumstances brought this app to the forefront, if there is a silver lining, this app will become a long-term and extremely valuable communication resource for all Deaconess Health System staff.”
The MobileSmith Health COVID Response Mobile Apps are immediately available to U.S. hospitals with waived licensing and subscription fees, as well as deferred invoicing so hospitals can give focus and attention to the crisis itself. For more information about the COVID Response Mobile Apps, please visit https://www.mobilesmith.com/covid-response/ or contact MobileSmith at email@example.com or call 855-516-2413 x1.