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    • Board of Directors
    • Careers
    • Contact Us
  • Solutions
    • PeriOp Patient Adherence
    • COVID Response Mobile Apps
    • Customer Success Stories
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    • eBooks & Whitepapers
    • Webinars
    • Videos
    • Blog
    • Healthcare APPtitude
  • Support
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Cookie policy (EU)James Costello2020-10-29T09:46:42-04:00

This Cookie Policy was last updated on October 29, 2020 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland

1. Introduction

Our website, https://www.mobilesmith.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behavior on https://www.mobilesmith.com. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behavior and interests to serve personalized ads.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.5 Social media buttons

On our website we have included buttons for Facebook, Twitter, LinkedIn and Instagram to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, LinkedIn and Instagram. These buttons work using pieces of code coming from Facebook, Twitter, LinkedIn and Instagram themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter, LinkedIn and Instagram are located in the United States.

6. Placed cookies

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_gat
Expiration
1 minute
Function
Read and filter requests from bots
Name
_gat_gtag_UA_*
Expiration
1 minute
Function
Store a unique user ID

HubSpot

Marketing/Tracking, Functional, Preferences

Usage

We use HubSpot for marketing automation (automated email marketing). Read more

Sharing data

For more information, please read the HubSpot Privacy Statement.

Marketing/Tracking

Name
hubspotutk
Expiration
13 months
Function
Store and track a visitor’s identity
Name
__hstc
Expiration
13 months
Function
Store time of visit
Name
hsfirstvisit
Expiration
Function
Store time of visit

Purpose pending investigation

Name
__hssrc
Expiration
session
Function
Name
__hsmem
Expiration
Function
Name
hs-messages-hide-welcome-message
Expiration
1 day
Function
Name
*_key
Expiration
Function
Name
hs_ab_test
Expiration
session
Function
Name
__hs_do_not_track
Expiration
13 months
Function
Name
__hs_opt_out
Expiration
13 months
Function

Functional

Name
__hssc
Expiration
30 minutes
Function
Store anonymized statistics

Preferences

Name
messagesUtk
Expiration
13 months
Function
Store browser details
Name
hs-messages-is-open
Expiration
30 minutes
Function
Store if a message has been shown

Pardot

Marketing/Tracking

Usage

We use Pardot for remarketing. Read more

Sharing data

For more information, please read the Pardot Privacy Statement.

Marketing/Tracking

Name
visitor_id*
Expiration
various
Function
Store a unique user ID

PHP

Functional

Usage

We use PHP for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
exp*
Expiration
Function
Provide functions across pages

Intercom Messenger

Functional

Usage

We use Intercom Messenger for chat support. Read more

Sharing data

For more information, please read the Intercom Messenger Privacy Statement.

Functional

Name
intercom-session-*
Expiration
1 week
Function

Google Fonts

Marketing/Tracking

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

YouTube

Marketing/Tracking, Functional

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing/Tracking

Name
PREF
Expiration
8 months
Function
Store user preferences
Name
GPS
Expiration
session
Function
Store location data
Name
YSC
Expiration
session
Function
Store and track interaction

Functional

Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide bandwidth estimations
Name
yt-player-headers-readable
Expiration
17 days
Function
Store configuration

Twitter

Marketing/Tracking, Functional

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Twitter Privacy Statement.

Marketing/Tracking

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Provide load balancing functionality

LinkedIn

Marketing/Tracking, Functional

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing/Tracking

Name
X-LI-IDC
Expiration
session
Function
Provide functions across pages
Name
bcookie
Expiration
2 years
Function
Store browser details
Name
li-oatml
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
li_sugr
Expiration
3 months
Function
Store browser details
Name
UserMatchHistory
Expiration
30 days
Function
Provide ad delivery or retargeting
Name
lidc
Expiration
1 day
Function
Store performed actions on the website
Name
bscookie
Expiration
2 years
Function
Store performed actions on the website

Functional

Name
BizographicsOptOut
Expiration
10 years
Function
Store privacy preferences
Name
linkedin_oauth_
Expiration
session
Function
Provide functions across pages

Instagram

Marketing/Tracking

Usage

We use Instagram for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Instagram Privacy Statement.

Marketing/Tracking

Name
actppresence
Expiration
1 year
Function
Store ad display frequency

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
complianz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
complianz_consent_status
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_user_data
Expiration
365 days
Function
Determine which cookie banner to show
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics-anonymous
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consent_status
Expiration
365 days
Function
Store cookie consent preferences

Google Maps

Marketing/Tracking

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing/Tracking

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
presence
Expiration
session
Function
Store and track if the browser tab is active

Purpose pending investigation

Name
actppresence
Expiration
Function

Fusion Theme

Purpose pending investigation

Usage

We use Fusion Theme for website design. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
fusion_metabox_tab_*
Expiration
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
yt-remote-device-id
Expiration
Function
Name
yt-player-bandaid-host
Expiration
Function
Name
yt-remote-connected-devices
Expiration
Function
Name
msd365mkttr
Expiration
Function
Name
msd365mkttrs
Expiration
Function
Name
fusionCopyType
Expiration
Function
Name
fusionCopyContent
Expiration
Function
Name
ppwp_wp_session
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
 

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
 

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

MobileSmith Inc.
5400 Trinity Road
Suite 208
Raleigh, NC 27607
United States
Website: https://www.mobilesmith.com
Email: moc.htimselibom@ycavirp
Phone number: 855-516-2413

This Cookie Policy was synchronized with cookiedatabase.org on June 27, 2022

About MobileSmith Health

MobileSmith Health, a leader in the digital health and mobile development sector, is connecting healthcare providers to their patients and their patients to their health to improve clinical outcomes and the overall patient journey. The company’s health technology ecosystem is an intuitive and patient-friendly way to gain visibility and efficiency throughout pre- and post-procedural adherence via embedded EMR integration and adherence tracking dashboards, thus reducing cancellations and complications across episodes of care. MobileSmith Health has helped more than 200 hospitals meet their healthcare consumers where they are – on their mobile devices – to extend a provider’s ability to modify behavior with apps that remind, educate, track, and engage the patients that use them.

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5400 Trinity Rd, Suite 208
Raleigh, North Carolina 27607 USA
Phone: 855.516.2413

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Preferences
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Statistics
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