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    • Board of Directors
    • Careers
    • Contact Us
  • Solutions
    • PeriOp Patient Adherence
    • COVID Response Mobile Apps
    • COVIDClear™ Mobile App
    • Customer Success Stories
  • Resources
    • eBooks & Whitepapers
    • Webinars
    • Videos
    • Blog
    • Healthcare APPtitude
  • ROI Calculators
    • Perioperative ROI Calculator
    • Healthcare Access ROI Calculator
  • Client Success
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Cookie policy (EU)James Costello2020-10-29T09:46:42-04:00

This Cookie Policy was last updated on October 29, 2020 and applies to citizens of the European Economic Area.

1. Introduction

Our website, https://www.mobilesmith.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Analytical cookies

We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website. We ask your permission to place analytical cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behavior on https://www.mobilesmith.com. With these cookies you, as website visitor are linked to a unique ID, but will not profile your behavior and interests to serve personalized ads.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.4 Social media buttons

On our website we have included buttons for Facebook, Twitter, LinkedIn and Instagram to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, LinkedIn and Instagram. These buttons work using pieces of code coming from Facebook, Twitter, LinkedIn and Instagram themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter, LinkedIn and Instagram are located in the United States.

6. Placed cookies

Google Analytics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics (anonymous)

Name
_ga
Retention
2 years
Function
Store a unique user ID
Name
_gid
Retention
1 day
Function
Count and track pageviews
Name
_gat
Retention
1 minute
Function
Filter requests from bots

Purpose pending investigation

Name
_ga_*
Retention
2 years
Function

HubSpot

Usage

We use HubSpot for marketing automation (automated email marketing). Read more

Sharing data

For more information, please read the HubSpot Privacy Statement.

Purpose pending investigation

Name
hubspotutk
Retention
Function
Name
__hssrc
Retention
session
Function
Name
__hssc
Retention
30 minutes
Function
Name
__hsmem
Retention
Function
Name
hs-messages-hide-welcome-message
Retention
1 day
Function
Name
hs-messages-is-open
Retention
30 minutes
Function
Name
*_key
Retention
Function
Name
hs_ab_test
Retention
session
Function
Name
__hs_do_not_track
Retention
13 months
Function
Name
__hs_opt_out
Retention
13 months
Function

Marketing/Tracking

Name
__hstc
Retention
13 months
Function
Store time of visit
Name
hsfirstvisit
Retention
Function
Store time of visit

Preferences

Name
messagesUtk
Retention
13 months
Function
Store browser details

Intercom Messenger

Usage

We use Intercom Messenger for chat support. Read more

Sharing data

For more information, please read the Intercom Messenger Privacy Statement.

Functional

Name
intercom-session-*
Retention
1 week
Function

Google Fonts

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Google Fonts API
Retention
none
Function
Request user IP address

YouTube

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Statistics

Name
PREF
Retention
1 year
Function
Store and track visits across websites
Name
YSC
Retention
session
Function
Store a unique user ID

Marketing/Tracking

Name
GPS
Retention
session
Function
Store location data

Functional

Name
VISITOR_INFO1_LIVE
Retention
6 months
Function
Estimate bandwidth

Twitter

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Twitter Privacy Statement.

Marketing/Tracking

Name
metrics_token
Retention
persistent
Function
Store if the user has seen embedded content

Functional

Name
local_storage_support_test
Retention
persistent
Function
Load balancing functionality

LinkedIn

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing/Tracking

Name
X-LI-IDC
Retention
session
Function
Provide functions across pages
Name
bcookie
Retention
2 years
Function
Store browser details
Name
li-oatml
Retention
1 month
Function
Enable ad delivery or retargeting
Name
li_sugr
Retention
3 months
Function
Store browser details
Name
UserMatchHistory
Retention
30 days
Function
Enable ad delivery or retargeting
Name
lidc
Retention
1 day
Function
Store performed actions on the website
Name
bscookie
Retention
2 years
Function
Store performed actions on the website

Functional

Name
BizographicsOptOut
Retention
10 years
Function
Store privacy preferences
Name
linkedin_oauth_
Retention
session
Function
Provide functions across pages

Facebook

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
actppresence
Retention
1 year
Function
Manage ad display frequency
Name
_fbc
Retention
2 years
Function
Store last visit
Name
fbm*
Retention
1 year
Function
Store account details
Name
xs
Retention
3 months
Function
Store a unique session ID
Name
fr
Retention
3 months
Function
Enable ad delivery or retargeting
Name
_fbp
Retention
3 months
Function
Store and track visits across websites
Name
datr
Retention
2 years
Function
Provide fraud prevention
Name
sb
Retention
2 years
Function
Store browser details
Name
*_fbm_
Retention
1 year
Function
Store account details

Functional

Name
wd
Retention
1 week
Function
Determine screen resolution
Name
act
Retention
90 days
Function
Keep users logged in
Name
c_user
Retention
90 days
Function
Store a unique user ID
Name
csm
Retention
90 days
Function
Provide fraud prevention
Name
presence
Retention
session
Function
Store and track if the browser tab is active

Complianz

Usage

We use Complianz for cookie consent management. Read more

Sharing data

For more information, please read the Complianz Privacy Statement.

Functional

Name
complianz_policy_id
Retention
365 days
Function
Store accepted cookie policy ID
Name
complianz_consent_status
Retention
365 days
Function
Store cookie consent preferences
Name
cmplz_user_data
Retention
365 days
Function
Determines which cookie banner to show

Fusion Theme

Usage

We use Fusion Theme for website design. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
fusionredux_current_tab
Retention
1 week
Function

Purpose pending investigation

Name
fusion_metabox_tab_*
Retention
Function

Google Maps

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing/Tracking

Name
Google Maps API
Retention
none
Function
Request user IP address

Miscellaneous

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
visitor_id*
Retention
Function
Name
exp*
Retention
Function
Name
yt-remote-device-id
Retention
Function
Name
yt-player-headers-readable
Retention
Function
Name
yt-player-bandaid-host
Retention
Function
Name
yt-remote-connected-devices
Retention
Function
Name
msd365mkttr
Retention
Function
Name
msd365mkttrs
Retention
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

MobileSmith Inc.
5400 Trinity Road
Suite 208
Raleigh, NC 27607
United States
Website: https://www.mobilesmith.com
Email: privacy@mobilesmith.com
Phone number: 855-516-2413

This Cookie Policy was synchronized with cookiedatabase.org on April 19, 2021

About MobileSmith Health

MobileSmith Health, a leader in the digital health and mobile development sector, is connecting healthcare providers to their patients and their patients to their health to improve clinical outcomes and the overall patient journey. The company’s health technology ecosystem is an intuitive and patient-friendly way to gain visibility and efficiency throughout pre- and post-procedural adherence via embedded EMR integration and adherence tracking dashboards, thus reducing cancellations and complications across episodes of care. MobileSmith Health has helped more than 200 hospitals meet their healthcare consumers where they are – on their mobile devices – to extend a provider’s ability to modify behavior with apps that remind, educate, track, and engage the patients that use them.

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Raleigh, North Carolina 27607 USA
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