Same-day surgery cancellations may be costing your hospital millions annually. According to a Tulane Study, the New Orleans Medical Center experienced 327 same day surgery cancellations in 2009 alone - or about 7% of their total overall surgeries - leading to over $1 million dollars in lost revenue. The good news is there are several ways to help prevent some of these same-day cancellations from happening in the first place by giving patients [...]
How can patients make the best decision possible when a situation arises? Health literacy, or having the right information top-of mind is the place to start. According to a NAAL study 35 percent of all patients have basic or below basic health literacy, which equates to about 77 million U.S. adults. To help address patient literacy problems over time, here are nine effective techniques that you can implement: 1. Make information more readily [...]
At MobileSmith, we understand that in this ever-connected, technologically driven world, healthcare consumers demand the same experience as they would when booking a ride to the airport or reserving a table at their favorite restaurant. That’s why we’re dedicated to helping our clients engage with their patients at a time and place of their choosing – a personal mobile device. This growing need for healthcare providers to meet consumer demands is [...]
Patient flow is defined as "the ability of a healthcare system to serve patients quickly and efficiently as they move through stages of care" according to NEJM. But as you know, serving patients efficiently in the current healthcare delivery model is easier said than done. To accomplish this ask, health systems must find new ways to change the entire patient journey for the better, in ways that make it possible to [...]
Hospitals across the country are trying to find ways to improve the patient experience, in service lines like bariatrics to maternity. Traditional marketing strategies for hospitals have been rather broad, typically involving a single mobile app, website, or social presence as a means for communication. The question becomes how do you market to various patients groups, and what are the benefits? In this blog, I'll share 3 reasons why your health system should have [...]
Please be advised that MobileSmith will conduct routine maintenance on Saturday January 27th from 8 -11 am EST. During this time all apps will continue to work normally, though no build can be created during this time. Please let us know if you have any questions.
In our latest release, we have included official support for Android 8.x operating system. This includes fixing a proximity display issue when using a Flex List of Locations. If you want this fix to be included in your build, you will need to do a new submission to the stores. Please note that we now officially support Android 7.x and 8.x. During our testing, we noticed that Android 6.x continues to work but is no [...]
With more and more hospitals beginning to launch mobile apps within the past few years, you may be wondering: are they actually being used to improve metrics like patient satisfaction scores? One trend we've noticed at MobileSmith is that hospitals are moving away from the one-app-fits-all model, to providing apps that are more helpful for patients to actually use. When branded mobile apps became more common in hospitals around 2013, many providers launched a [...]
An Important message from Google: Hello Google Play Developer, Earlier this year, we introduced a Primarily Child-Directed Declaration policy that requires all developers to declare whether their apps are primarily directed to children under the age of 13 as defined by the Children's Online Privacy Protection Act (COPPA). Action required: Make sure to declare whether your apps areprimarily child-directed. You can follow these steps to complete the Primarily Child-Directed Declaration: Sign in to your Play Console. Select an app. On the [...]
MobileSmith v5.0 is here! Recent updates include a Platform Notification System, Swift Support for NPIs, Cropping Style, Material Design, and more. Click here to view the complete release notes.