While facing the unrelenting pressure of the COVID-19 pandemic, our U.S. healthcare system has been confronted with a secondary challenge: one of missing or delayed information. Inadequate communication channels across health systems – both internally and externally – can restrict a hospital’s ability to communicate effectively with staff and deliver critical guidance to patients. Deaconess Health System is the first provider to launch the COVID Response – Staff app from MobileSmith Health, developing a [...]

Although the fallout from the COVID-19 pandemic seems never-ending, normal times will return. Savvy healthcare leaders will be keeping a list of lessons learned and things the health system or hospital could do better next time. Any such list should include communications strategies that could be improved for staff, patients and the community at large. In good times and during times of crisis, effective communication is critical. Consider these four communications strategies. Give your [...]

From news of our strategic alliance with AT&T to the evolution of our patient adherence management solution, 2020 is off to a busy start. But it’s not just news of partnerships and product enhancements that we’re proud to announce. This spring, several of our customers will be front and center at major industry events where, through securing prominent speaking roles, they will share first-hand experience as to how their healthcare system implemented mobile app [...]

Many people undergo surgical procedures every year. But it’s a patient’s entire care journey – not just the time spend on the operating room table – that is crucial when it comes to better outcomes for patients and providers alike. To help hospitals across the nation connect with patients pre- and post- procedure, MobileSmith Health announced an alliance with AT&T that will reshape the way our healthcare is delivered before and after surgical procedures [...]

At MobileSmith Health, we understand patients want quick access to appropriate care and healthcare providers and systems want to increase patient loyalty and satisfaction scores. Our Navigate app is the solution! The interactive, patient friendly app can be your health system’s front door, helping patients check their symptoms and guiding them, when appropriate, to the right setting within your care delivery network. The result? A powerful healthcare experience that promotes patient satisfaction and loyalty [...]

As more healthcare providers and health systems recognize the importance of healthcare apps, MobileSmith Health’s user-friendly mobile app, Encounter, is changing the way that patients and providers communicate. This procedure-based app delivers instructions pre- and post-procedure that can be customized around the service and the provider. The end result is a better engaged and satisfied patient along with a healthcare ecosystem which retains patients and saves millions of dollars annually. http://youtube.com/watch?v=jNl_OCxuvF0 Learn more [...]