3 Tips for Managing Patient Feedback With Mobile Apps
Today's healthcare providers are getting savvier at social engagement - and for good reason. In a 2012 survey, 41% of patients said social media would affect their choice of a specific doctor, hospital, or medical facility. Dr. Kevin Campbell, a nationally known cardiologist, had this to say about patient feedback in his recent interview in Forbes: "Social media provides patients an opportunity to easily interact with physicians, nurses and other patients.... to express opinions and [...]