Baxter Overman, Author at MobileSmith

3 Reasons to Invest in Apps as a Health Insurance Payer

The lack of clarity into a patient's current healthcare benefits like deductibles, services used, and out-of-pocket maximums can be confusing to say the least. Speaking from experience, receiving up-to-date information on where I currently stand is many times not an easy process to say the least. It usually consists of weeding through paper statements sent to me in the mail, struggling to log into a mobile app that's not great, and is double checking [...]

By Baxter Overman| 2019-01-07T19:50:50+00:00 January 4th, 2019|Blog, Uncategorized|0 Comments

Need to Reduce No-Shows and Cancelled Surgeries? Consider This.

Same-day surgery cancellations may be costing your hospital millions annually. According to a Tulane Study, the New Orleans Medical Center experienced 327 same day surgery cancellations in 2009 alone - or about 7% of their total overall surgeries - leading to over $1 million dollars in lost revenue. The good news is there are several ways to help prevent some of these same-day cancellations from happening in the first place by giving patients [...]

By Baxter Overman| 2018-10-24T19:02:55+00:00 October 1st, 2018|1101, Healthcare, Uncategorized|0 Comments

The Smart Solution to Optimizing Patient Flow – Have You Tried This?

Patient flow is defined as "the ability of a healthcare system to serve patients quickly and efficiently as they move through stages of care" according to NEJM. But as you know, serving patients efficiently in the current healthcare delivery model is easier said than done. To accomplish this ask, health systems must find new ways to change the entire patient journey for the better, in ways that make it possible to [...]

By Baxter Overman| 2018-08-08T18:09:28+00:00 August 8th, 2018|1101, Healthcare, Uncategorized|0 Comments

Make Quality Improvement Projects More Effective with Mobile

As a healthcare leader, there are hundreds of QI projects to choose from, but choosing an effective method to initiate change is sometimes easier said than done. One important medium we see as crucial to the success of any project is utilizing something 95 percent of Americans own (and carry almost all the time): a smartphone. Whatever improvement project you have in mind for your healthcare organization - whether it be [...]

By Baxter Overman| 2018-06-05T14:15:38+00:00 May 22nd, 2018|Healthcare, Uncategorized|0 Comments

How Providing an App Can Reduce Missed Appointments in Healthcare

Missed appointments are one of those not-so-obvious ways hospitals are losing money each year. The reported cost is an astonishing $150 billion dollars per year in missed revenue. When health systems let appointments remain unfilled, it's time to address these problems with a modern solution. Keeping patients connected throughout the care journey is a challenge we are constantly working with our hospital clients to improve, and starting with getting patients in the door (and on [...]

By Baxter Overman| 2018-03-29T14:48:17+00:00 March 28th, 2018|Healthcare|0 Comments

3 Reasons to Have a Hospital Service Line Marketing Strategy

Hospitals across the country are trying to find ways to improve the patient experience, in service lines like bariatrics to maternity. Traditional marketing strategies for hospitals have been rather broad, typically involving a single mobile app, website, or social presence as a means for communication. The question becomes how do you market to various patients groups, and what are the benefits? In this blog, I'll share 3 reasons why your health system should have [...]

By Baxter Overman| 2018-03-01T20:41:52+00:00 March 1st, 2018|1101, Blog|0 Comments

***Scheduled Routine Maintenance – Saturday, January 27th from 8-11am EST

Please be advised that MobileSmith will conduct routine maintenance on Saturday January 27th from 8 -11 am EST. During this time all apps will continue to work normally, though no build can be created during this time. Please let us know if you have any questions.

By Baxter Overman| 2018-01-25T17:08:14+00:00 January 24th, 2018|1101, Uncategorized|0 Comments

Support for Android 8.x Operating System

In our latest release, we have included official support for Android 8.x operating system. This includes fixing a proximity display issue when using a Flex List of Locations. If you want this fix to be included in your build, you will need to do a new submission to the stores. Please note that we now officially support Android 7.x and 8.x. During our testing, we noticed that Android 6.x continues to work but is no [...]

By Baxter Overman| 2018-01-22T21:47:52+00:00 January 22nd, 2018|1101|0 Comments

3 Ways Mobile Apps Can Improve Patient Satisfaction Scores

With more and more hospitals beginning to launch mobile apps within the past few years, you may be wondering: are they actually being used to improve metrics like patient satisfaction scores? One trend we've noticed at MobileSmith is that hospitals are moving away from the one-app-fits-all model, to providing apps that are more helpful for patients to actually use. When branded mobile apps became more common in hospitals around 2013, many providers launched a [...]

By Baxter Overman| 2018-02-07T18:02:43+00:00 January 2nd, 2018|1101, Healthcare|0 Comments

***Action Required: Determine Whether Your Apps are Primarily Child-Detected (Google Play)

An Important message from Google: Hello Google Play Developer, Earlier this year, we introduced a Primarily Child-Directed Declaration policy that requires all developers to declare whether their apps are primarily directed to children under the age of 13 as defined by the Children's Online Privacy Protection Act (COPPA). Action required: Make sure to declare whether your apps areprimarily child-directed. You can follow these steps to complete the Primarily Child-Directed Declaration: Sign in to your Play Console. Select an app. On the [...]

By Baxter Overman| 2017-11-15T21:01:21+00:00 November 15th, 2017|1101|0 Comments

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