While facing the unrelenting pressure of the COVID-19 pandemic, our U.S. healthcare system has been confronted with a secondary challenge: one of missing or delayed information. Inadequate communication channels across health systems – both internally and externally – can restrict a hospital’s ability to communicate effectively with staff and deliver critical guidance to patients.
Deaconess Health System is the first provider to launch the COVID Response – Staff app from MobileSmith Health, developing a secure, mobile environment to allow leadership and clinicians to communicate with all health system stakeholders. The app enables the creation and coordination of internal user groups and forums to help the hospital manage staff deployment, while serving as a repository of reference libraries for sharing video and other critical content. The health system consists of seven hospitals located in southern Indiana: Deaconess Midtown Hospital, Deaconess Gateway Hospital, The Women’s Hospital, The Heart Hospital, The Orthopedic and Neuroscience Hospital, Deaconess Cross Pointe, and Encompass Health Deaconess Rehabilitation Hospital, and has been an early adopter of digital solutions to serve its patient population. This week’s integration is no different.
MobileSmith Health launched two COVID Response mobile apps on March 18 to arm healthcare providers and their patient populations with the critical information they need. The first is designed for hospital and health system staff, while the second was created for a provider’s communications to the community. These mobile offerings have garnered tremendous traction across MobileSmith’s existing base of 200+ hospital clients, while attracting consideration from the North Carolina Healthcare Association (NCHA) and the Georgia Hospital Association (GHA).
These mobile offerings are immediately available to U.S. hospitals with waived licensing and subscription fees, as well as deferred invoicing so hospitals can give focus and attention to the crisis itself. To learn more about the COVID Response Mobile Apps, please contact MobileSmith at firstname.lastname@example.org or call 855-516-2413 x1.
About the Author
Bruce Kennedy is Vice President of Marketing, Public Relations and Customer Success at MobileSmith Health. A healthcare marketing strategist with more than 20 years’ experience in multiple care delivery environments, including surgical patient safety and quality and digital hospital product development, Kennedy leads MobileSmith Health’s expansion of new and existing hospital client and project growth as well as oversees client success operations and client application utilization.